When reporting issues to our support team, a video of what is happening gives us much better insight.
You can create free videos using Loom.com
When creating the video, please follow the instructions below:
- Open the developer console in Chrome: Use the Ctrl+Shift+I or go to settings > more tools > developer tools.
- In the developer panel, click on the console tab at the top.
- Capture this panel along with the whole screen (including the web address line)