There are 3 key actions that you can take on Email threads in Client Hub. Here are the effects of these actions:
- Mark as Done
- This will remove the email from the email list in the inbox
- It will remain in the email panels of any internal workspaces that the email is associated with
- In Google, this will archive the email. In MSFT, the archive feature is not working right now, but we are working on it
- Pin
- This will put the an email in the Pinned panel of the internal workspace
- This will also put the email in the Email panel of the internal workspace
- Create job
- This will create a job in the Internal Workspace
- This will also put the email in the Email panel of the internal workspace