Here is summary of how notifications work for accountant users in the platform -
A. Client Conversation Activity: We notify you whenever there is a new message (or file) added to a Conversation
- Blue Unread indicator next to the workspace name
- Mobile Notification (if app is installed and notifications are enabled)
- By Email (if you have not clicked into the workspace to read the message already)
Note: The Email notification is "turned off" by Unfollowing the workspace
B. Client Tasks: We notify you when a client answer task(s)
- In the Notification Bell
- Mobile Notification (if app is installed and notifications are enabled)
- By Email (if you have not clicked into the bell to read the notification already)
Note: All of the above are "turned off" by Unfollowing the workspace
C. File Manager: We notify you when a client adds a file to a folder in File Manager
- In the Notification Bell
- Mobile Notification (if app is installed and notifications are enabled)
- By Email (if you have not clicked into the bell to read the notification already)
Note: All of the above are "turned off" by Unfollowing the workspace
D. Internal Workspace: We notify you when (a) a Job is assigned to you, or (b) you are @mentioned in a Job Comment
- In the Notification Bell
- Mobile Notification (if app is installed and notifications are enabled)
- By Email (if you have not clicked into the bell to read the notification already)
Note: Since these activities are targeted to you, these notifications are always sent, whether or not you are Following the workspace